8.2
Great

Hotel Urban Dream Granada

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Rooms and Guests2 Guests, 1 Room

Guests Reviews of Hotel Urban Dream Granada

8.2
Great33 reviews
Location7.8
Rooms6.0
Service6.8
Staff9.0
Comfort8.4
Facilities8.0
Cleanliness9.0
WiFi8.4
  • 9.0
    Perfect

    The breakfast here is top-notch, with a talented chef cooking hot food, and the service is very welcoming.

    Robin United Kingdom, 
  • 8.0
    Great

    Had a quite comfortable stay here. Nicely decorated fairly clean hotel and staff was really helpful and fairly friendly. The breakfasts were always excellent with a chef frying the hot food. The team provided a good service. Location: the 

    Jim United Kingdom, 
  • 8.2
    Great

    The hotel is nicely decorated and the location is excellent, right next to the tram/metro station and surrounded by bars and restaurants. The breakfast was excellent with a chef preparing hot food.- The room was spacious 

    Martin United Kingdom, 
  • 8.4
    Great

    I recently stayed at a hotel in a good location near the university. The hotel was nicely decorated and clean, and the staff were friendly. The room was spacious and had a kettle, which was a nice touch. I also 

    Jack United Kingdom, 
  • 8.6
    Great

    Centrally located hotel and proper facilities

    We called by phone before booking the hotel (one day before our arrival) to make sure that both breakfast and dinner were buffet, to avoid surprises afterwards or to choose another hotel. After confirming it to us repeatedly we booked. On arrival we are informed that the buffet may be closed for dinner the next day. So normal, without any apology or the least appearance of bothering you to give us that news. We replied and only thing they repeated was that it was not safe and that we were making a problem out of nothing. next morning we would be confirmed. next day nobody bothered to inform us of anything and at dinner time the buffet was closed. We ordered the menu sheet to find out what was on it and although it was barely to our liking we had to stick to the one dish we could like as we were too hungry to start looking for a restaurant. Dinner, they kept sucking up to my guy. They asked us to allow them to invite us to coffee, they brought us Himalayan salts and other paraphernalia to try to cover up the hired service they didn't give us. Despite the fact that the reservation was in my name and paid for by me, guy from the restaurant only greeted my partner and made sure that he was well taken care of during the stay. We noticed that as other customers arrived, they were not offered the same as us, if they did not see what they had taken from us for free they would not take it away. If they had noticed then yes. It's a shame that the quality of the buffet is so low and poor in terms of variety, that they don't inform the client correctly when he asks for something very concrete and try to make money through deception and of course the arrogance of the girls at the reception desk who, despite being a mistake, treat you and tell you to your face that you are making a foolish drama when they are not giving you what you have paid for.

    T. United Kingdom, 
  • 9.8
    Perfect

    A) Clean hotel.. B) Very friendly staff.. C) Good location, especially if you go by car because it has an agreement with a parking lot located near the hotel. The center is close by giving you a ten-fifteen minute walk. You also 

    Josh United Kingdom, 
  • 7.0
    Very good

    The restaurant at the hotel serves excellent food, and I enjoyed the hot dishes offered. The room provides essentials like a laptop-size safe, an electronic key card, and a flat-screen TV with cable channels. 

    Anna United Kingdom, 
  • 8.2
    Great

    The hotel was nicely decorated and modern. The staff were very amiable.- Enjoyed the magnificent location near the supermarket as well as the city centre.- The atmosphere created was quiet.- The breakfast was sensational with sufficient variety. 

    John United Kingdom, 
  • 7.2
    Very good

    The staff here is incredibly friendly, the bar is great, and you can check out late until noon in a peaceful environment with comfortable rooms featuring two single beds.

    Edward United Kingdom, 
  • 7.0
    Very good

    The restaurant offers fantastic food, with a chef cooking hot meals, and the services are welcoming, plus there is convenient public parking nearby.

    George United Kingdom, 
  • 8.4
    Great

    This place offers rooms with two single beds and has a smooth check-in process with friendly staff.

    Ben United Kingdom, 
  • 9.2
    Perfect

    Good location near motorway, convenient for city centre and cathedral. Nice decor. Tasty food. Friendly and helpful staff. Comfortable and clean rooms. Metro outside the door.

    Nothing bad to say.

    Elaine United Kingdom, 
  • 8.0
    Great

    The room was huge and quiet, offering a laptop-size safe, an electronic key card, and a flat-screen TV with cable channels. The location is perfect, with a funeral chapel just a 10-15 minute walk from the hotel. Situated in a bustling shopping area with 

    Arthur United Kingdom, 
  • 8.6
    Great

    Hotel was in a nice centrally located area. Took us 20 minutes to walk to city center. Good value for money. We had a triple room and this was quite big. There is a super market ajoining the hotel. The staff was very friently 

    United Kingdom, 
  • 9.4
    Perfect

    A nice size room plus with walk in shower. Easy check in and late check out.

    W. United Kingdom,